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            <title>Monique Pronk</title>
            <description></description>
            <link>http://metia.com/london/monique-pronk</link>
            <lastBuildDate>Fri, 17 Feb 2012 15:00:00 +0100</lastBuildDate>
            <pubDate>Fri, 17 Feb 2012 15:00:00 +0100</pubDate>

                <item>
                    <title>Marketing news in 60 seconds</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2012/02/marketing-news-in-90-seconds/#number-of-comments</comments>
                    <description>Absorb a week’s worth of marketing news in 60 seconds with a quick wrap up:

Barclays allows users to make mobile payments with their new app.
Pinterest can help distinguish your brand. Check out marketing ideas for Pinterest of light/medium/heavy social media users.
Search results can get higher up the results page by devoting some of your web space to keyword-rich content. Read more SEO ideas here.
App of the week helps shoppers identifying their size for each retailer. Read about this retail app launch.
Design has become imaginative with these clever chopsticks and interactive business cards.
Interactive animation allowed users to beautifully alter Van Gogh&#39;s painting.
Finally, watch the brilliant tongue-in-cheek analysis of creating the optimum presentation based on user ratings.</description>
                    <link>/london/monique-pronk/2012/02/marketing-news-in-90-seconds/</link>
                    <guid>/london/monique-pronk/2012/02/marketing-news-in-90-seconds/</guid>
                    <pubDate>Fri, 17 Feb 2012 15:00:00 +0100 </pubDate>
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                    <title>News from CES 2012, Las Vegas</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2012/01/news-from-ces-2012,-las-vegas/#number-of-comments</comments>
                    <description>Technology tradeshows are pretty exciting places… even if I happen to be 8412km from the live event. CES 2012 started in Las Vegas, Nevada today with exciting announcements and launches every day until Thursday.&#160;
My favourite so far is the new security tag (1min video) which helps users find everyday items including keys, wallet and phone. Unlike other tags which alert users using an alarm, it keeps a record of where the item was last so you can navigate back to its exact location. With data protection and security prevalent in our society, I’m already planning a new lead-generation campaign to incorporate this time-saving device. Metia have been helping organisations deliver marketing campaigns for many years, so get in touch… even if you are 8412km away.</description>
                    <link>/london/monique-pronk/2012/01/news-from-ces-2012,-las-vegas/</link>
                    <guid>/london/monique-pronk/2012/01/news-from-ces-2012,-las-vegas/</guid>
                    <pubDate>Mon, 09 Jan 2012 16:09:00 +0100 </pubDate>
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                    <title>Aussies boost retail sales with in-store social media</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2012/01/aussies-boost-retail-sales-with-in-store-social-media/#number-of-comments</comments>
                    <description>Popping out for some retail therapy is becoming a pay-day habit for the @MetiaCRP team. With Covent Garden a stone&#39;s throw away, we are spoilt for choice, particularly with the everlasting sales.
However, it appears Australian retailers are set to reinvent the in-store experience as they adopt new digital marketing techniques. While digital technologies are no new story for the retail industry, retailers down-under have launched an initiative which allows shoppers to  blend offline shopping with social media. The new interactive display system lets them to try on new clothing before posting an image onto Facebook, giving friends and family the opportunity to comment in real time.
Retailers are hoping this new interactive technology and instantaneous feedback will boost sales, as suggested by Harvard Business School. With pay-day only a few weeks away, fingers crossed this technology makes its way to Long Acre before we do. &#160;

Metia are a digital marketing agency that work with brands to drive lead generation through creative marketing campaigns. To get in touch, give us a call.</description>
                    <link>/london/monique-pronk/2012/01/aussies-boost-retail-sales-with-in-store-social-media/</link>
                    <guid>/london/monique-pronk/2012/01/aussies-boost-retail-sales-with-in-store-social-media/</guid>
                    <pubDate>Fri, 06 Jan 2012 12:17:00 +0100 </pubDate>
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                    <title>An opinion that matters? Your boss &amp; your customer</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/10/the-only-opinion-that-matters-in-marketing/#number-of-comments</comments>
                    <description>More often than not, everyone loves to share their opinion. When
it comes to marketing, this includes every aspect of a campaign
from 
brainstorming new ideas, the tone of the messaging or how a
landing page should be formatted. Nodding your head yet?

These third party opinions can be a bit overwhelming, as your
colleagues may not be up to speed with the objectives or structure.
Your campaign can also be interrupted when other internal
stakeholders jump on board mid-way through with new ideas. This can
result in misunderstandings as they&#39;ve missed the initial briefing
meetings and may result in backtracking and miscommunications.

Without a doubt, you&#39;ll know how to plan, manage and execute a
marketing campaign. So here are 3 tips to handle everyone&#39;s
opinion:


Find out who is your boss&#39; boss. Not only do you want to
generate leads, you always want to make your boss and their boss
look good. Ensure they both understand your marketing objectives as
their interest will raise the profile of your campaign internally
and limit the number of opinions which you actually need to (re)act
on.

Bite your tongue, keep on listening and act on the ideas which
make common sense. Marketing campaigns often pull together a 
variety of internal stakeholders, and the upside is that simple
and smart ideas may be brought to your attention. Allow your
colleagues the opportunity to be heard, and they&#39;ll be more
inclined to offer support when you need it.

Keep your head down and plough forward with your campaign.
There are only so many changes you can make before the campaign has
been watered down safe but sluggish.&#160;


Remember, further to point 1, you should always listen to your
customer&#39;s opinion. While planning and developing your campaign,
keep one ear on the ground and check if any major events have
occurred which may directly affect &#160;your campaign. A few
tweaks in messaging, deliverables and timing is often all you need
to drive home the messages your customers want to hear.</description>
                    <link>/london/monique-pronk/2011/10/the-only-opinion-that-matters-in-marketing/</link>
                    <guid>/london/monique-pronk/2011/10/the-only-opinion-that-matters-in-marketing/</guid>
                    <pubDate>Tue, 04 Oct 2011 08:17:00 +0100 </pubDate>
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                    <title>Versatility of #QR codes</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/07/versatility-of-qr-codes/#number-of-comments</comments>
                    <description>Hats off to this gentleman. As part of a wider experiential marketing campaign,
he had a QR code tattooed onto him which successfully displayed an animation.
Certainly shows the versatility&#160;of QR codes. &#160;</description>
                    <link>/london/monique-pronk/2011/07/versatility-of-qr-codes/</link>
                    <guid>/london/monique-pronk/2011/07/versatility-of-qr-codes/</guid>
                    <pubDate>Mon, 11 Jul 2011 10:45:00 +0100 </pubDate>
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                    <title>One birthday, two cakes</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/06/one-birthday-two-cakes/#number-of-comments</comments>
                    <description>A quick look around the office tells me that we are a happy bunch of people. Today my colleague received two cakes for her birthday, our tomato plants seemed to shot up overnight and we notched up more stars on our celebrity-wall-tracker. &#160;



If you want to be part of the Metia team, check out the current openings here.</description>
                    <link>/london/monique-pronk/2011/06/one-birthday-two-cakes/</link>
                    <guid>/london/monique-pronk/2011/06/one-birthday-two-cakes/</guid>
                    <pubDate>Tue, 28 Jun 2011 16:40:00 +0100 </pubDate>
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                <item>
                    <title> Off to the IPM Awards we go</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/06/off-to-the-ipm-awards-we-go/#number-of-comments</comments>
                    <description>There is a great buzz in the office with the Institute of Promotional Marketing Award ceremony
tonight. Out of 250 entrants, 87 campaigns have been shortlisted,
including our “When Three Become One” project. We’re going head-to-head with
the likes of Samsung Electronics, Coca-Cola GB, The Department of Health,
Johnson &amp; Johnson, Mercedes Benz, and Children In Need.
Fingers crossed we add another trophy to the cabinet!
Update on 17/06/11: We did it!&#160;We’ve won one of the Institute for Promotional Marketing awards this evening… Winner in the B2B category. Such a great feeling, all the hard work was worth it.
&#160;</description>
                    <link>/london/monique-pronk/2011/06/off-to-the-ipm-awards-we-go/</link>
                    <guid>/london/monique-pronk/2011/06/off-to-the-ipm-awards-we-go/</guid>
                    <pubDate>Thu, 16 Jun 2011 09:36:00 +0100 </pubDate>
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                <item>
                    <title>A new life for forgotten coins</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/06/a-new-life-for-forgotten-coins/#number-of-comments</comments>
                    <description>Our office is full of different nationalities. From my desk, I can see
Antipodeans, Asians, Americans, Irish, Korean, Polish, Spanish, and of course, British
colleagues. With such an assorted bunch under one roof, there are often various currencies
floating around. It’s like people come back to the office after visiting
home and realise they’ve still got 55cents left in the purse. Of such little
value, these coins are often abandoned in top drawers.
Recently I’ve come across multiple stashes of foreign coins sitting
around our office. It got me thinking “who would appreciate these foreign coins?
How could value be created out of 55cents?”. 
My answer: charities. 
With their budgets
being cut, the public sector would find value in coins. I’d love to see a
public sector organisation jump on this bandwagon and launch a campaign which
encourages organisations to open up their top drawers and donate their coins. As
I see it, the response rate would be high because the individuals have forgotten
about these coins, which speeds up their decision making process when deciding to donate. 
This is just one idea. Multiple that by my 230 colleagues and Metia
is a hub for new ideas. To help our clients get into this creative mind set, we
encourage them to join us for a ‘discovery session’. We pull them away from their distractions (their inbox) and into a new
creative space (our offices). Here we discover their campaign goals, potential
barriers, desired end goals. By the end of the day, our clients leave feeling stimulated
with new concepts and ideas, and we leave with a whole lot of actions. 
And if you don&#39;t know what to do with your forgotten coins, we found the National Portrait
Gallery would happily give them a new life.</description>
                    <link>/london/monique-pronk/2011/06/a-new-life-for-forgotten-coins/</link>
                    <guid>/london/monique-pronk/2011/06/a-new-life-for-forgotten-coins/</guid>
                    <pubDate>Mon, 06 Jun 2011 12:56:00 +0100 </pubDate>
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                <item>
                    <title>Running about London to meet a deadline</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/05/running-about-london-to-meet-a-deadline/#number-of-comments</comments>
                    <description>Had a best afternoon today. I am working with my colleagues on an
unmoveable deadline, and I realised that a key piece of information was missing.
The client release form. 
It wasn’t missing… but more sitting in my client’s inbox. I recognise
everyone gets busy, and I’m even more forgiving when it is a client. But this
deadline was creeping up on me and I wasn’t any closer to getting it signed
off. Fortunately my client didn’t mind the frequent reminders and voicemails –
they are paying us to deliver on time and could understand why I had him on
speed dial. 
So today was the day to take action. I knew he was in the office and I
was prepared to camp out in his office&#39;s reception. I dashed across town and “turned up”
on his door step…. to find out that he was out. Ah, man alive, I knew I had
built some buffers into the project timeline but I hadn’t planned for this. But
I remained cool, calm and collected – thank goodness I went to Girl Guides –
and called him. 

Me: “Mr Client, I am looking for you” (trying to sound in control)
Client: “I know, I saw your mail. I’m out for a late lunch”
Me: “Ah, righto. Well, I’ll wait for you in your reception… you will be
back within the hour?” (frantically
trying to come up with a Plan B while on the hoof) 
Client: “Hmmm, probably not”
Me: “Oh ok... well where are you? Are you still in London? I’ll
come find you, wherever you are” (slightly
drastic call, but I was prepared to do what it takes to keep the project on
schedule)
Client: “Great, I’m about a mile away, see you soon”. 

Now, I’m a cyclist. I can cycle until the cows come home. In fact, I’ll
happily cycle until the cows have come home, had their supper and are getting
ready for a cozy night in the barn. But to jog there – my little legs didn’t
know what hit them!
But I swanned into the restaurant, acting all cool, and got that
signature! That’s right, I did it. I got the ink on the page. I really wanted
to high five my client but considering we were in a fairly nice restaurant, I
kept my enthusiasm under wraps. However, when I got back to work, I was high fiving
every colleague who would let me. 
So the moral of the story is: achieving deadlines is what we do at
Metia. We love to, it makes us feel good. And we are good at it – even if we do
need to run around London to meet a deadline.</description>
                    <link>/london/monique-pronk/2011/05/running-about-london-to-meet-a-deadline/</link>
                    <guid>/london/monique-pronk/2011/05/running-about-london-to-meet-a-deadline/</guid>
                    <pubDate>Mon, 23 May 2011 12:59:00 +0100 </pubDate>
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                <item>
                    <title>Everyone likes a “sell out” event</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/05/everyone-likes-a-sell-out-event/#number-of-comments</comments>
                    <description>Oversubscribing flights: not cool. Oversubscribing rental cars:
equally exasperating. Oversubscribing a client’s event: huge brownie points all
round!
Further to the Internet
Society blog, I’m working to increase and manage registrations. I feel like
I’m a digital snail; sliding around the net and leaving a sticky trail with all
the details about the event. 
Of course, everyone likes a “sell out” event, so we are attacking NYC
from all angles using: 

Email invitations
Blogs
Twitter
Press releases
Online comments
Digital recommendations (retweets, comments on
blogs, forwarded e-invitations)
Getting on the blower and inviting friends,
family and colleagues. 
Personal recommendations

As the event is less than 4 weeks away, registrations are filling up. This
is always nice, isn’t it. From an ROI point of view, the method with the greatest
impact on registrations is personal recommendations. Whenever a new attendee
registers, I contact them to find out who they’d recommend to join us. Initially
I thought it may be a bit too “big brother” like, but I’ve found the complete
opposite true. Instead, the attendees are delighted to be asked and often suggest
their friends, family and colleagues. 
Now I feel like we are cooking with gas and I feel a community is
being built in the lead up to the event. Fortunately, when you’ve got such respected
speakers, it is not a difficult sell. If you want to hear how the Internet
is changing, jump over the pond on the 14th of June.</description>
                    <link>/london/monique-pronk/2011/05/everyone-likes-a-sell-out-event/</link>
                    <guid>/london/monique-pronk/2011/05/everyone-likes-a-sell-out-event/</guid>
                    <pubDate>Mon, 16 May 2011 16:41:00 +0100 </pubDate>
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                <item>
                    <title>Happy birthday to Charlie Chaplin</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/04/happy-birthday-to-charlie-chaplin/#number-of-comments</comments>
                    <description>Google&#39;s ever changing logo is always engaging but today is the first time I&#39;ve seen them incorporate a video. This fun, black and white video commemorates what would have been Charlie Chaplin&#39;s 122nd birthday. I expected +1 million views, but at time of writing, You Tube had recorded 303 views especially considering the story was run with a few national, red top newspapers.&#160;</description>
                    <link>/london/monique-pronk/2011/04/happy-birthday-to-charlie-chaplin/</link>
                    <guid>/london/monique-pronk/2011/04/happy-birthday-to-charlie-chaplin/</guid>
                    <pubDate>Fri, 15 Apr 2011 15:05:05 +0100 </pubDate>
                </item>
                <item>
                    <title>Why telemarketing works</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/04/why-telemarketing-works/#number-of-comments</comments>
                    <description>Cleansing data can be arduous and time consuming, but boy is the
outcome worth it! Marketers often have a hard time convincing their internal
stake holders of its value so here are my top tips to overcome this challenge. 

How to get sign off from you CEO? 

Remind your CEO that the cost of the data
cleansing will benefit multiple campaigns over 6-12months.&#160; 
If your boss is worried that data will go
walkabouts, remind them that telemarketers can come in house and use PCs with
tight controls. 
Telemarketers aren’t restricted by your office
working hours. They can get in early to dial into Asia Pacific and stay late to
speak to the States.
Qualify your data by asking 1 or 2 sales
questions. This will help prioritise your data and give a valid reason for your
sales team to call back.


How to convince your sales team to let go of
their contacts?

Sales people will be protective of their contacts because they’ve worked hard to build a relationship and generate new business. However, in light of&#160;Pareto’s 80/20 principle, they wont be able to give all their clients 110% attention. This is where you fly in as a knight in shining armour. Remind your sales team that you can help warm their colder contacts and generate a reason to engage with them.


Common myths:

“The telemarketers will copy our data and sell
it to our competitors”. Unless they are mavericks, they won’t burn bridges. 
“Telemarketers don’t understand our products/services
like our own sales people”. Yeah, that’s true but telemarketers are skilled at
engaging with prospects on the phone, allowing your team to focus on chasing
the big fish.&#160;</description>
                    <link>/london/monique-pronk/2011/04/why-telemarketing-works/</link>
                    <guid>/london/monique-pronk/2011/04/why-telemarketing-works/</guid>
                    <pubDate>Wed, 13 Apr 2011 10:47:00 +0100 </pubDate>
                </item>
                <item>
                    <title>5 reasons to choose a virtual event</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/04/5-reasons-to-choose-a-virtual-event/#number-of-comments</comments>
                    <description>A virtual
event is a new tool for your marketing mix. It brings together thousands
of prospects using rich media, social networks, live and on-demand information.
It complements digital tools such as websites, online display advertising,
webinars, SEM/SEO, and demonstrates your technical capabilities to your audience. 

One of Metia&#39;s Account Directors, Shauna Isaac, has shared with me 5 reasons to choose a virtual event:

Expand your potential audience: There’s no need to travel and no physical limitations.
This means everyone up to the most senior managers and CEOs can attend without restriction.
Improve ROI: Connect with more quality leads for lower overheads.
Access at all times: As your event can be accessed at anytime, and as many
times as the participant wants to come back, you can extend its duration as
needed.
Flexible content: Add new content to your event at
any time and provide easy sharing through social networks. Take a dynamic
approach and adapt content to meet audience needs.
Understand your users: With a Virtual Experience you can see what your
attendees are most interested in and provide metrics for business intelligence.

For more information about virtual events, check out our Microsoft virtual event case study or contact Shauna on +44 20 3100 3500.</description>
                    <link>/london/monique-pronk/2011/04/5-reasons-to-choose-a-virtual-event/</link>
                    <guid>/london/monique-pronk/2011/04/5-reasons-to-choose-a-virtual-event/</guid>
                    <pubDate>Thu, 07 Apr 2011 16:11:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Event drives innovation within healthcare</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/event-drives-innovation-within-healthcare/#number-of-comments</comments>
                    <description>The opportunity:
iSOFT supplies software to the healthcare sector and has a
strong market presence worldwide. Which meant that iSOFT’s medical professionals and
technology innovators were ideally positioned to start and sustain a debate
around innovation in healthcare. An important component of the communications
strategy was to hold events where healthcare professionals could meet and discuss
innovation.
The strategy: 
Metia worked with iSOFT to define the audience, design the
delegate experience and critically to determine the agenda for the inaugural
event. A series of global and national leadership events were
planned, supported by the creation of an online community. Over 200 delegates attended to listen to innovation luminaries
such as &#160;David Brailer, former US healthcare Czar and speaker Malcolm
Gladwell, international thought leader in social affairs, marketing and
economics; putting iSOFT firmly at the heart of the healthcare debate.
The outcome:
“We wanted to position iSOFT at the centre of a new and
emerging group of thought leaders who are driving innovation in healthcare,”
said Dr Michael Dahlweid, iSOFT’s Chief Medical Officer. &#160;“Innovation
can’t take place in isolation. Real breakthroughs depend on groups of patients,
clinicians, researchers and policy makers coming together to shape a future for
healthcare that satisfies their different needs.”


If you are looking to increase brand awareness or generate leads, my colleagues in Metia&#39;s event team know a thing or two about bringing people together. From physical events to virtual events, they will advise on the most suitable event for your objective and budget including conferences, networking and webinars.</description>
                    <link>/london/monique-pronk/2011/03/event-drives-innovation-within-healthcare/</link>
                    <guid>/london/monique-pronk/2011/03/event-drives-innovation-within-healthcare/</guid>
                    <pubDate>Thu, 31 Mar 2011 12:45:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Don&#39;t take our word for it...</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/its-a-great-day-when-google-recommend-us/#number-of-comments</comments>
                    <description>The content team has just kicked off a new project with Google to deliver
case studies in French, German, Italian, Spanish, and possibly Swedish for a
new service around Google AdWords.&#160; The great thing about this activity is
that Metia was recommended to our client by a Google colleague, who regularly
works with the CAP team and loves our stuff. 
This opportunity is also thanks to the reputation of the Global Writers
Network, managed by Ana Lopez in the CAP team, which offers trained writers to
conduct interviews and deliver a range of content in local languages. This
virtual team is a real value-add as these writers are already on the ground, comprehend
local market sensitivities and have a strong cultural understanding. Their
involvement allows the Metia Content team to ensure their client’s message and
guidelines are consistent with the overall project.&#160; 
If anyone has any requirements for translation or writing copy in local
languages, contact Ana Lopez on +44 203 100 3500.</description>
                    <link>/london/monique-pronk/2011/03/its-a-great-day-when-google-recommend-us/</link>
                    <guid>/london/monique-pronk/2011/03/its-a-great-day-when-google-recommend-us/</guid>
                    <pubDate>Mon, 28 Mar 2011 14:17:00 +0100 </pubDate>
                </item>
                <item>
                    <title>To cloud or not to cloud, that is the question</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/to-cloud-or-not-to-cloud-that-is-the-question/#number-of-comments</comments>
                    <description>Cloud computing is no new concept in the IT
industry but it would seem that one single definition is still yet to be established.
Nodreen Kiwanuka, one of Metia&#39;s Account Executives, shared this great 5
minute video which breaks cloud computing down into layman terms. 
[View:view:http://www.youtube.com/watch?v=QJncFirhjPg]
We agreed
that the IT industry is still
defining cloud computing but that the most more
digestible definition was that &quot;cloud computing is putting more of
your material out there and less on PCs and servers&quot;. Nodreen even found a
visual to explain cloud computing for me:
= not cloud computing
Nodreen explained that “instead of storing all of your everyday
programs and documents on clunky servers below the office IT department in the basement,
an organisation could store this online which makes it easily accessible for all”. She pointed out that &quot;cloud has faced opposition especially on the
security front, with growing concerns around ‘loss of control over data’ and
privacy with information being so easily accessible&quot;. 
On the plus side, Nodreen said that &quot;the growth of cloud adoption will almost certainly evoke a
bout of fierce competition between major
providers &#160;of cloud services, essentially creating a great deal of
variety when it comes to both different
cloud structures and increasingly robust security offerings. Aside from the reduced IT costs, scalability, improved disaster
recovery and data backup, collaboration across devices and the world….frankly,
you’re saving the
environment”. Therefore, &quot;to cloud&quot; seems to be the answer to this question.</description>
                    <link>/london/monique-pronk/2011/03/to-cloud-or-not-to-cloud-that-is-the-question/</link>
                    <guid>/london/monique-pronk/2011/03/to-cloud-or-not-to-cloud-that-is-the-question/</guid>
                    <pubDate>Mon, 21 Mar 2011 17:04:00 +0100 </pubDate>
                </item>
                <item>
                    <title>The real differentiator is your online reviews</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/differentiating-microsoft-partners/#number-of-comments</comments>
                    <description>Being a
Microsoft Gold Partner is a big deal. But can you really call it a
differentiator when a quick search for “Microsoft Gold Partner” achieves
444,000 results? Following Microsoft’s partner
program changes last year, the differentiator is now “the
breadth and level of the competencies that a partner company has attained” and less weighting on the bronze/silver/gold status.
If you are looking for a marketing
partner….
Now the
emphasis has moved, you should be asking “how many competencies does my marketing supplier have?”.&#160; You need to probe further and
identify which particular competencies your supplier has achieved, and how this
relates to the project you are wanting to execute. For example:

If you were
looking to develop flexible and shareable digital campaigns, make sure your
agency has the Digital
Marketing competency. This recognises their ability to deliver rich user
experiences across Silverlight and SharePoint. They’ll have the capacity to
deliver your campaign across a secure platform, SharePoint, plus optimise the
reach of your message through SEO, analytics and social media.


Taking this
a step further, if your internal and external websites needs redesign or a
clean-up, stick with partners who have achieved the web
development competency. You want your investment to allow colleagues
straight forward access to your marketing materials so that leads can be
qualified quickly and turned into new business, as well as your new website
drawing in prospects, keeping them on your site and following the relevant call
to action. 
Allowing
internal stakeholders access to your marketing materials is vital with
organisations becoming more mobile and less bound by time zones.&#160; Efficient content management will reduce
response time to leads and set you apart from competition. To help you identify
skilled partners, stick to those competent at portal
and collaboration. 

The real&#160;differentiator&#160;between Microsoft Partners is your online reviews:

Metia have
been Microsoft Partners for five consecutive years and reflects our depth of digital
marketing skills. We would like to invite our clients to a review about Metia’s
applications and services on Microsoft’s partner portal, Pinpoint. With only 4 questions to answer, your review differentiates Microsoft Partners from each other. To
get started:

Go to Metia’s page on Pinpoint
Click on the
“Reviews” tab 
Click on
“Submit A Review”&#160; 
The
Microsoft review page will open up and you’ll be asked:

Enter the nickname


Enter a title for your review: Maximum 75 characters
Rate this company on the following criteria on pricing, responsiveness, customer service, product quality, level of expertise&#160;
What did you like about Metia Group? Maximum 1000 characters
What didn&#39;t you like about Metia Group? Maximum 1000 characters
Additional comments: Maximum 1000 characters


Submit your review. You have now added a review about Metia - thank you!

With your online reviews, being a Microsoft Gold Partner will be an even bigger deal.&#160;</description>
                    <link>/london/monique-pronk/2011/03/differentiating-microsoft-partners/</link>
                    <guid>/london/monique-pronk/2011/03/differentiating-microsoft-partners/</guid>
                    <pubDate>Thu, 17 Mar 2011 08:31:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Five tips for better web copy </title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/5-tips-for-better-web-copy/#number-of-comments</comments>
                    <description>I am always learning from my colleagues and today Rachella Sinclair, one of Metia&#39;s Senior Writers, shared with me five tips for better web copy:

Get to the point quickly.
Effective web content follows the old newspaper maxim of the inverted pyramid.
Get to your point in the first paragraph before readers click away, and then
expand on it.&#160; If you grab their
attention from the beginning with relevant, engaging content, they may just
stick around to read it to the end. 
Keep it simple. Don&#39;t
confuse readers with unnecessary jargon. Use plain language and construct each paragraph around one idea. It’s a basic
rule of good writing that’s even more important online. Short, on-topic sentences
and paragraphs are easier to understand than long rambling ones, a key benefit
in today’s global marketplace.
Use active voice. Clear,
active writing engages your readers. Passive sentences can have the opposite
effect, boring readers and encouraging them to click away.
Avoid hype. Nobody wants to read boastful claims. You’ll
lose readers with unsubstantiated statements and, even worse, you could damage
your credibility.
Check your
copy. In today’s world of fast online
publishing, it’s more important than ever to make sure your copy is free from
typos, spelling mistakes and grammatical errors. Always check your copy before
hitting the ‘publish’ button, and preferably get someone else to do it. A fresh
pair of eyes is likely to pick up something you missed.

If your web copy needs a shake up, Metia&#39;s dedciated content team can share a few tips with you too.</description>
                    <link>/london/monique-pronk/2011/03/5-tips-for-better-web-copy/</link>
                    <guid>/london/monique-pronk/2011/03/5-tips-for-better-web-copy/</guid>
                    <pubDate>Mon, 14 Mar 2011 08:30:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Twitter for beginners</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/twitter-for-beginners/#number-of-comments</comments>
                    <description>Within my role as Marketing Manager at Metia, I enjoy developing my social media skills - a real opportunity, particularly as CIM friends tell me about the high
security within their workplaces which restrict them for Twitter, Facebook, LinkedIn etc. 
If you started tweeting on Twitter, you aren’t alone with 88%
of web users not on Twitter. This blog is designed for readers who aren’t
yet tweeting and are perhaps too embarrassed to ask about it. So for the 1,760,000,000
people still to get involved, here is a quick cheat sheet: 

What is
Twitter? It’s a website which allows you to post/read comments which are
max 140 characters?
Who uses
it? Mainly individuals, celebrities, B2C brand and some B2B organisations.
This Twitter
infographic sums it up visually.
Why would
your organisation use it? Share news, consume news trends and information, ask
questions, handle customer services, source trends, lead generation, check
out competitors. 
Why
shouldn’t your organisation start tweeting? Its 24/7 commitment with
international reach and potential
for miscommunication. 
How to
get started? Start by “following” thought leaders, influencers, clients and
prospects. I prefer to manage my Twitter account through Tweetdeck. To understand the Twitter language, check out my colleagues recent post, #Twitter @Acronyms. &#160; 

To see how a fashion organisation increased their pipeline and reach using social media, view this 2minute video:

Let me know when you&#39;ve joined Twitter by tweeting to @metia and @monpronk.</description>
                    <link>/london/monique-pronk/2011/03/twitter-for-beginners/</link>
                    <guid>/london/monique-pronk/2011/03/twitter-for-beginners/</guid>
                    <pubDate>Fri, 11 Mar 2011 15:54:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Summary of TFMA keynote presentation </title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/03/summary-of-tfma-keynote-presentation/#number-of-comments</comments>
                    <description>The TFMA
keynote presentations highlighted key trends for both B2B and B2C marketers. Here
is a quick summary of eConsultancy’s presentation, Innovation in Digital Marketing. 

Marketers need to join up media types, such as print
magazine overlay with iPhone advert &#160;
Deloitte found 25% of USA brands offered
free Wi-Fi in store in store. Initially, these companies anticipated a drop
in in store sales due to customers using their smartphones to price check.
However, they’ve found sales have increased due to buyers checking online
price, realising it isn’t that much cheaper online and choosing to buy while in
the store. I was genuinely surprised by this statistic, but it highlights that
customers still enjoy retail therapy and would rather paying a few more dollars
than go back online and wait for delivery. 
Adidas has started to incorporate in store virtual walls to
increase footfall and allow their shoppers access to view their full range
Marketers will see a growth of non-financial
currencies in the future, for example: paying
with a tweet. &#160;
World Wildlife Fund creates non-printable
PDF in order to reduce waste, cost and our impact on the environment

I recommend you download the eConsultancy presentation or
start following them on Twitter @Econsultancy</description>
                    <link>/london/monique-pronk/2011/03/summary-of-tfma-keynote-presentation/</link>
                    <guid>/london/monique-pronk/2011/03/summary-of-tfma-keynote-presentation/</guid>
                    <pubDate>Fri, 04 Mar 2011 16:58:00 +0100 </pubDate>
                </item>
                <item>
                    <title>What is the biggest challenge for marketers?</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/what-is-the-biggest-challenge-for-marketers/#number-of-comments</comments>
                    <description>Update: Thank you for everyone&#39;s vote - so far the biggest challenge looks like a lack of resource and getting work done before the deadline. 
Tell us in 60 seconds what is your biggest challenge for 2011. This quick, 10 question survey is to identify and understand where marketers need a fairy godmother. Results will be published in mid March 2011. Start the 60 second survey now</description>
                    <link>/london/monique-pronk/2011/02/what-is-the-biggest-challenge-for-marketers/</link>
                    <guid>/london/monique-pronk/2011/02/what-is-the-biggest-challenge-for-marketers/</guid>
                    <pubDate>Mon, 28 Feb 2011 16:26:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Mobile applications drive user experience</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/mobile-applications-drives-user-experience-of-your-brand/#number-of-comments</comments>
                    <description>The launch of Motorola, HTC, BlackBerry and Apple tablets at
Mobile World Congress suggest that 2011 is going to be a year for
mobile marketing. With Gartner predicting that 
mobile application store revenue expecting to surpass $15billion
(&#163;9.4bn) in 2011, &#160;it can no longer be claimed as a
passing fad.

Mobile applications aren&#39;t just about recycling your website content in a mobile-device
friendly-way. It is about engaging with your target audience and
bringing to life data that would otherwise remain invisible,
including displaying visual trends
and location information.



Mobile is set to become the primary way that many consumers
access the Internet, resulting in 
growth in access to e-commerce sites via mobile devices. B2B
users are already mobile-enthusiasts, and applications will
continue to grow in this sector as they continue to participate in
team workflow across mobile devices and consume and share content
online.

We recognise that mobile applications can be new ground for many
organisations, all facing a variety of challenges including lack of
in house expertise, budget, internal buy-in and integration issues.
To get an idea of how we can help you, check out our latest mobile application project
with TrainHound.</description>
                    <link>/london/monique-pronk/2011/02/mobile-applications-drives-user-experience-of-your-brand/</link>
                    <guid>/london/monique-pronk/2011/02/mobile-applications-drives-user-experience-of-your-brand/</guid>
                    <pubDate>Fri, 25 Feb 2011 09:27:00 +0100 </pubDate>
                </item>
                <item>
                    <title>4 tips for an effective product (&amp; service) launch</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/4-tips-to-effective-product-amp-service-launches/#number-of-comments</comments>
                    <description>Launching a new product or service needs to make a *bang* with
your marketing. You want the press clamouring for every bit of
information and your target audience waiting to be the first
buyer.



To give you an insight into how we can help you, here are some
tips to execute a successful product or service launch:


Generate interest prior to launch event. Participate in forums,
blogs, interviews, press releases, direct mail, email campaign,
videos to generate interest and registration to your launch event.
Identify where your target audience consumes content and
information, and start feeding news into these communication paths.
Metia have a dedicated public relations team to help you generate
tongue-wagging content, which ensures you can focus on the big
picture.

Keep a few product/service features secret.&#160;Although you
want to &#39;leak&#39; a few features to create some buzz, keep a few
features secret so that your organisation exceeds your target
market&#39;s expectations. This extra surprise will generate additional
brand awareness and online coverage, crossing multiple regions and
markets.&#160;

Stream the launch event live.Today&#39;s global environment is fast
paced and your audience expects up to date information regardless
of their local. Streaming your launch event will ensure those in
other countries can still engage with your brand and share your
marketing message. Metia&#39;s event team can design an event for any
budget in any location. Your product launch could be in a memorable
location or in a virtual environment.&#160;

Interact with your audience using social media.Interaction will
turn your audience from &quot;listeners&quot; to &quot;advocates&quot;. Allowing them
to participate with your launch will build a community which goes
beyond the four walls within your presentation theatre. You&#39;ll be
able to gauge your audience&#39;s reaction, answer their queries,
identify new markets and build new campaigns based on their
feedback. The social media team at Metia know various tricks in the
trade to ensure your communications are treading across multiple
social media sites and on various mobile devices.


We&#39;ve helped multiple clients across sectors launch products and
services into their target audience. Check out how Metia helped Microsoft
promote cloud computing to their partners or contact info@metia.com to further
understand how we can help you launch a new product or service
across multiple regions and markets.</description>
                    <link>/london/monique-pronk/2011/02/4-tips-to-effective-product-amp-service-launches/</link>
                    <guid>/london/monique-pronk/2011/02/4-tips-to-effective-product-amp-service-launches/</guid>
                    <pubDate>Wed, 23 Feb 2011 11:06:00 +0100 </pubDate>
                </item>
                <item>
                    <title>TiVo is for individuals, not households</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/tivo-for-individuals-not-households/#number-of-comments</comments>
                    <description>Ok, I will admit that the TiVo demo video (above) is quite
captivating. But on reflection, suggesting new products based on behaviour isn’t
a new concept – I’ve bought far too many cookbooks on Amazon based on the
suggestions of “people who bought this cookbook also bought...”. 
A drawback of Virgin Media’s new TV service is that the level
of personalisation doesn’t go down to an individual level, only a household
level. This assumes there is one viewer for each TV, or one personality per
household, who have the same preferences as the other TV viewers under that
roof.&#160; &#160;
Virgin Media have missed a trick to engage with their viewers.
If multiple viewers were able to assign shows to their own personal profile, then
John Citizen could sign in and view shows which appeal to his interests, while
Jane Citizen could be upsold to new shows based on her viewing behaviour. This
type of interaction would increase user loyalty and could grow into a service
which they could “like” shows and tell their online network. 
What has this got to
do with marketing?

Initially, I imagined Brand Managers would enjoy
an increase of TV show awareness and viewing rates through the automatic viewer
recommendation. However, as it appears that TiVo can’t segment the behaviours of
individual viewers within a household, I foresee many marketing messages will
be directed to the wrong audience.&#160; 
I anticipated this service would open up new
advertising opportunities off the back of its ability to monitor customer
behaviour data. However, I feel John Citizen is more likely to switch this
service off after the umpteenth promotion to watch Four Weddings USA (when in
fact, Jane Citizen, would be quite content with this direct marketing). 
The real winners are advertisers, as this service
will undoubtedly increase the average number of hours viewers spend watching TV
each day. (Although its not all good new for advertisers as the House of Lords has called for few
TV adverts… but let’s discuss that in another blog!).&#160; 

Update: I caught up with Shauna Isaac, one of Metia&#39;s Account Directors, today and when I mentioned TiVo her immediate response was &quot;oh yeah, that is old new, its been in the States for years. We even say &quot;Did you TiVo it?&quot; meaning &quot;Did you record it&quot;. She went onto say that its super easy to individualise recordings, so I hope Virgin Media brings that functionality to us in the UK.</description>
                    <link>/london/monique-pronk/2011/02/tivo-for-individuals-not-households/</link>
                    <guid>/london/monique-pronk/2011/02/tivo-for-individuals-not-households/</guid>
                    <pubDate>Tue, 22 Feb 2011 15:23:00 +0100 </pubDate>
                </item>
                <item>
                    <title>How do 3D tablets benefit the business world?</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/how-do-3d-tablets-benefit-the-business-world/#number-of-comments</comments>
                    <description>The launch
of the world’s first 3D tablet by LG made me question its relevance for the
business sector. Sure, the Optimus Pad is lightweight at 630g and has ample
battery life of 10hrs, but how does &quot;3D&quot; benefit the business world?

3D tablets could be of real value for gamers,
with Nintendo predicting sales of 4 million units worldwide within a few weeks of
the launch of the Nintendo 3DS. So there is a market for 3D tablets in the
consumer market, but I’m still struggling to understand how they’ll integrate
this technology into the business sector. 
And won&#39;t it be competing with the 3D
TV market, which never really took off? The whole point of 3D TV’s were to
transform the viewer so they were part of the show/game/event/environment. At
just 8.9inches, I can’t imagine UK pubs buying 3D tablets for their consumers to
watch football. The education sector may benefit from new ways of teaching and
learning, but since the RRP was not included in LG’s
press release, I’m expecting it to be beyond their budget. 

So I’m still stumped to understand how 3D tablets will
improve business, and would be interested to hear your thoughts.&#160;</description>
                    <link>/london/monique-pronk/2011/02/how-do-3d-tablets-benefit-the-business-world/</link>
                    <guid>/london/monique-pronk/2011/02/how-do-3d-tablets-benefit-the-business-world/</guid>
                    <pubDate>Thu, 17 Feb 2011 11:42:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Video: Twitter CEO keynote summary #mwc11</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/twitter-ceo-keynote-summary-mwc11/#number-of-comments</comments>
                    <description>If you have a spare 30minutes, I recommend you watch Twitter&#39;s CEO
presentation at Mobile World Congress 2011 #mwc11. Or, if you
want to impress your colleagues around the water cooler, drop some
of the following highlights into conversation.

Some of the highlights from Richard
Costolo&#39;s keynote at Mobile World Congress 2011 include:


40% of tweets are made on mobile devices. Their goal for 2011
is to simplify user&#39;s Tweeter experience across touch devices.

There is a need to shorten the distance between the &quot;awareness
of Twitter and engagement of Twitter&quot;. There is a growing trend of
users who want to &quot;consume content&quot; not just follow people.
&#160;

Twitter are launching a translation centre starting with
Russian, Indonesian and Turkish and later Portuguese, which will
increase global access for consumers and businesses.

Brands are participating with consumers in real time through
TV, game shows and sports events. Currently, the record is 3200
tweets per second for a live event, maintained over
10-15minutes.

Old movie reruns are increasing their TV viewer rates by
tweeting behind the scene trivia, such as 
Private Parts starring Howard Stern. This is adding value to
advertisers who are seeing a jump in tweets during the ad
breaks.


What has this got to do with marketing?


Organisations can reduce costs by engaging with customers
through Twitter. Costolo mentioned @JetBlue who leveraged the tool
to 
reissue passenger tickets when there was a snow storm.

Campaigns may start offline, but marketers can extend their
interaction with customers by using Twitter. Audi achieved this
level of engagement starting with Super Bowl
advert which continued into a Twitter campaign, #ProgressIs.




Metia&#39;s social team can help you manage your social media
campaigns across multiple platforms (Twitter, Facebook, LinkedIn)
and devices (mobile, smartphone, slate, laptop). Check out my
previous blog which gives marketers a quick overview to
executing a campaign on social media platforms.&#160;</description>
                    <link>/london/monique-pronk/2011/02/twitter-ceo-keynote-summary-mwc11/</link>
                    <guid>/london/monique-pronk/2011/02/twitter-ceo-keynote-summary-mwc11/</guid>
                    <pubDate>Wed, 16 Feb 2011 12:16:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Perception of content drives sale of app</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/perception-of-content-drives-sale-of-app/#number-of-comments</comments>
                    <description>Over the weekend, I overheard a couple talking about the Guardian app. She
was using the free app while he had upgraded to the yearly
subscription for &#163;3.99pa. He admitted that he couldn’t see much
difference between the two versions but was happy to financially support an
organisation which he felt provided a good service. As a marketer, I was
impressed that the perception a brand&#39;s content could influence someone’s
buying decision to buy something which was normally free. 
What has this got to do with marketing?
“I get it.” That’s what great writing is all about. The moment when your
audience are on the same page as you, when they understand your ideas and your
message – when they get what you’re all about. Working with professional
writers can directly impact the success of your marketing campaigns, because
they understand how to develop copy that resonates with your customers. They’ll
steer you clear of jargon, polish up your grammar and put your message in words
your audience will remember. &#160;Not only does quality content ensure your
audience “gets it”, but they&#39;ll even pay for it .</description>
                    <link>/london/monique-pronk/2011/02/perception-of-content-drives-sale-of-app/</link>
                    <guid>/london/monique-pronk/2011/02/perception-of-content-drives-sale-of-app/</guid>
                    <pubDate>Mon, 14 Feb 2011 11:22:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Leaked Nokia memo = greater customer trust</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/leaked-nokia-memo-greater-customer-trust/#number-of-comments</comments>
                    <description>As a marketer, I’m an advocate for internal
communications. It reduces the force of an organisation’s rumour mill, brings
to light cross-department new business opportunities and creates a platform
for senior management to praise their hard working staff. 
Although I’ve not seen Nokia&#39;s leaked memo from their CEO, Stephen Elop, I hear that it addresses the
company’s future uphill challenges. Even though the content was downbeat, the
act of sharing this forecast would most certainly united his staff. I suspect people
in Nokia are now preparing to work smarter and make necessary changes so the
company prospers.
Now that the memo has gone public, it demonstrates Elop’s transparency
and commitment to change for the benefit of their customers. My colleagues in the PR team understand how delicate it can be to share an unpleasant message to staff, customers and the industry. However,
as evident in Nokia’s situation, PR which instils trust is a job well done.
Update: Since my blog, I&#39;ve found Stephen Elop&#39;s memo in full and updated the link above. Furthermore, I know understand that Elop&#39;s &quot;path to rebuild our market leadership&quot; would be in the form of an alliance with Microsoft today. Elop&#39;s internal comms earlier this week would have set his staff&#39;s expectations that they should expect tough news, including the news that job losses will be inevitable to regain lost market space.</description>
                    <link>/london/monique-pronk/2011/02/leaked-nokia-memo-greater-customer-trust/</link>
                    <guid>/london/monique-pronk/2011/02/leaked-nokia-memo-greater-customer-trust/</guid>
                    <pubDate>Fri, 11 Feb 2011 11:50:00 +0100 </pubDate>
                </item>
                <item>
                    <title>LinkedIn vs Facebook</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/linkedin-vs-facebook/#number-of-comments</comments>
                    <description>I’m seeing a growing trend for B2B organisations to use
LinkedIn and/or Facebook within the email marketing campaign. It is being used
to target business orientated staff, introduce new product or services to the
market, share thought leadership content, source webinar attendees and distribute
customer goodies such as free product demonstrations. &#160;If you are starting to consider a new
campaign, here are some tips. 
LinkedIn: 

Why we like LinkedIn: they generate weekly
report about the status about your campaign, campaign includes landing page, registration
page, animated banner. LinkedIn add value by helping develop a relevant
prospect list based on key words. 
Areas of improvement: There is a word limit for
both the heading and body text, so the message needs to get straight to the
point. The response rate can be slower than emailing prospects directly because
not all LinkedIn users check their inbox on a daily basis. 

Facebook:

Why we like Facebook: we can do everything ourselves,
so no Account Manager slowing the process down. Their reporting tools allow
instant, real time information about your campaign. An email campaign can be
put on hold at any time which means you can tweak a campaign or start a new
campaign based on the audience’s response rates. Campaigns are cheap to execute,
starting from US$10 a day. 
Areas of improvement: has stronger B2C focus
than B2B focus, segmentation is more difficult because it is based on what they
“like”. 

When you are looking to reach large volumes of people through
email, Metia can help you prepare a customised marketing campaigns.</description>
                    <link>/london/monique-pronk/2011/02/linkedin-vs-facebook/</link>
                    <guid>/london/monique-pronk/2011/02/linkedin-vs-facebook/</guid>
                    <pubDate>Tue, 08 Feb 2011 13:31:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Introducing our Influence Marketing team</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/introducing-our-influence-marketing-team/#number-of-comments</comments>
                    <description>Our Influence Marketing team helps you to
reach your target audience through events, emails, industry specific research reports
and personalised engagement campaigns. My colleagues go beyond creating
beautiful designs. Instead, they are there from the start, clarifying your
campaign objectives, setting KPI’s and reporting the ROI in real time. 
Their
work has won our clients and ourselves multiple awards including B2B Marketing plus
Innovation &amp; Growth. If you are looking for original campaigns which
champion your organisation’s business strategies, start by contacting my
colleague, Benedikt Humm. 
&#160;</description>
                    <link>/london/monique-pronk/2011/02/introducing-our-influence-marketing-team/</link>
                    <guid>/london/monique-pronk/2011/02/introducing-our-influence-marketing-team/</guid>
                    <pubDate>Mon, 07 Feb 2011 10:30:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Profile of the week: Rabobank and online services</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/02/profile-of-the-week-rabobank-and-online-services/#number-of-comments</comments>
                    <description>Managing marketing operations and
external agencies can be time consuming; filled with unnecessary duplication
and Chinese whispers. It can wear you down, not to mention reduce the time to
market of your organization’s products and services.

Rabobank have overcome this bug bear with centralised online services. They are
now eliminating waste and expense in their marketing operations by streamlining
their processes and removing unnecessary paperwork and emails. Their approval
systems are clear and agile within ease of management to brief, manage and
execute marketing collaterals with external creative agencies. 
Rabobank results:

25% reduction in local artwork and production costs
5% further reduction in agency rework costs
1million euros saved on advertising production in the first year

The benefits of online services:

Better
manage you marketing costs
Reduce
time and effort to mark up and approve creative materials for your creative
teams and agencies 
Maintain
design quality with customized security processes
Reduce
costs of managing and executing marketing
Reduce
time to market of your organisation’s products and services
Ensure
your procurement and finance teams are up to date with your marketing costs
Create
a marketing library to store, redistribute and repackage campaigns

Over 55 brands in 75
countries have used this software to improve their marketing operations. To see
how online services can benefit your organisation, check out the Rabobank profile.&#160; 
&#160;</description>
                    <link>/london/monique-pronk/2011/02/profile-of-the-week-rabobank-and-online-services/</link>
                    <guid>/london/monique-pronk/2011/02/profile-of-the-week-rabobank-and-online-services/</guid>
                    <pubDate>Wed, 02 Feb 2011 15:17:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Get someone else to boast about your organisation</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/01/get-someone-else-to-boost-about-you/#number-of-comments</comments>
                    <description>Just like Tripadvisor and TopTable, personal recommendations achieve greater
brand awareness and sales opportunities compared to self-promotion. 
Award submissions
Award
submissions are alike to personal recommendations; achieving a stamp of
approval within your industry. It’s a great way of achieving third party recognition;
even as a finalist. From an internal perspective, it helps highlight the hard
work of your teams. Just remember, don’t apply for an award for the&#160;sake
of it; judges can pick out those submissions with their eyes shut. To start the
process, Metia’s Influence team can source relevant awards and see how the categories
align to your recent projects. 
Public relations
Getting in front of editors and journalists can be a timely and costly
process, unless you already have a foot in the door. Metia’s dedicated team can
fast track your PR efforts and get influencers talking about your brand and
products in front of your target market. The Public Relations team are great
listeners and get a real kick at connecting organisations to customers.
Thought leadership papers
Collaborating with your customers to develop thought leadership pieces can
achieve greater penetration into the market, as it will be sent to multiple
database (ie: yours and your customers). Metia’s Content team have extensive
experience developing and managing thought leadership papers. Plus, they work
closely to our PR team which ensures your investment is turned into blogs, press
releases, videos, and tweets - to help you get more bang for your buck.
So to get someone else to boast about you, come talk to my colleagues at Metia.
&#160;</description>
                    <link>/london/monique-pronk/2011/01/get-someone-else-to-boost-about-you/</link>
                    <guid>/london/monique-pronk/2011/01/get-someone-else-to-boost-about-you/</guid>
                    <pubDate>Mon, 24 Jan 2011 10:23:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Social media lets you talk “with” B2B customers</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2011/01/social-media-lets-you-talk-with-b2b-customers/#number-of-comments</comments>
                    <description>The B2B sector is often more formal than the B2C market, but
Metia is seeing a growing trend for social media within this
sector. The advantages of social media is its transparency, and it
projects an incredible message of a brand making (real) time for
its customers.&#160;

Undertaking social media for the stake of having
Facebook/Twitter logos on your website doesn&#39;t cut the mustard
though. Not having time to tweet or blog frequently creates a worse
impression than not having done it at all. Due to the high level of
engagement within these platforms, your organisation&#39;s commitment
needs to be 100%.

To achieve this frequency of interaction, marketers should
highly conside routsourcing this activity. Metia&#39;s social media
specialist, Peter Morgan, has recently blogged about the benefits of
outsourcing social media activities - it&#39;s a good read.</description>
                    <link>/london/monique-pronk/2011/01/social-media-lets-you-talk-with-b2b-customers/</link>
                    <guid>/london/monique-pronk/2011/01/social-media-lets-you-talk-with-b2b-customers/</guid>
                    <pubDate>Tue, 18 Jan 2011 14:10:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Take your internal comms to the loo</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/take-your-internal-comms-to-the-loo/#number-of-comments</comments>
                    <description>Internal communications are important, but may not be a
priority in&#160; your colleague’s inbox when client/boss/ spam emails are
waiting for their immediate attention. To combat this, ask your CEO to send the
email out as this will increase the weight of the contents and the open rate.
You can take it one step further by splashing the contents up within places
where your colleagues have 2 minutes of peace; near the photocopier, in the
kitchen, on the back of toilet doors?&#160; To keep secrets safe, just remove
any sensitive information before wallpapering your office with internal
communications. For more tips, I recommend this 2minute video useful to boost the readership of your internal comms.
I’d be keen to hear what’s your top tip to orchestrate
far-reaching internal communications!</description>
                    <link>/london/monique-pronk/2010/12/take-your-internal-comms-to-the-loo/</link>
                    <guid>/london/monique-pronk/2010/12/take-your-internal-comms-to-the-loo/</guid>
                    <pubDate>Wed, 22 Dec 2010 15:56:49 +0100 </pubDate>
                </item>
                <item>
                    <title>Who signed off this Virgin Altantic ad?</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/who-signed-off-this-virgin-altantic-ad/#number-of-comments</comments>
                    <description>The brand police at Virgin Atlantic should be a bit worried
about their new advert. Where has their fun, sexy, feel-good personality gone?
I don&#39;t think the advert reflects their core values, so let’s hope their
objective was to create something controversial and get bloggers like me
talking about their brand. Is it just me or was this advert created without Virgin Atlantic&#39;s target market in mind?</description>
                    <link>/london/monique-pronk/2010/12/who-signed-off-this-virgin-altantic-ad/</link>
                    <guid>/london/monique-pronk/2010/12/who-signed-off-this-virgin-altantic-ad/</guid>
                    <pubDate>Tue, 21 Dec 2010 13:36:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Our 3min review podcast about BMW&#39;s eye burning ad</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/review-podcast-about-bmw-39-s-eye-burning-guerrilla-ad/#number-of-comments</comments>
                    <description>BMW&#39;s latest &quot;eye burning&quot; ad sparked interest and controversy in our offices today. The latest ad can be viewed below and then further down the page, you&#39;ll be able to listen to our 3 minute podcast review.&#160;

I caught up with Tina Saul, an Account Director at Metia and Peter Morgan, our Social Media Consultant to find out their reaction to this guerrilla ad. In our 3 minute podcast review. Tina and Peter talk about the
social ethics surrounding the ad, ask what BMW were trying to achieve and
question how effective this ad will be in the UK. Check out the video and podcast, and let me know your thoughts about BMW&#39;s eye burning guerrilla ad.</description>
                    <link>/london/monique-pronk/2010/12/review-podcast-about-bmw-39-s-eye-burning-guerrilla-ad/</link>
                    <guid>/london/monique-pronk/2010/12/review-podcast-about-bmw-39-s-eye-burning-guerrilla-ad/</guid>
                    <pubDate>Thu, 16 Dec 2010 16:38:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Zeitgeist 2010: Year in Review </title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/zeitgeist-2010-year-in-review/#number-of-comments</comments>
                    <description>Thought this was a neat &quot;2010 in review&quot; video. Cheers to @tjsaul for sharing it.</description>
                    <link>/london/monique-pronk/2010/12/zeitgeist-2010-year-in-review/</link>
                    <guid>/london/monique-pronk/2010/12/zeitgeist-2010-year-in-review/</guid>
                    <pubDate>Thu, 16 Dec 2010 09:58:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Our very own Metia-branded Santa</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/our-very-own-metia-branded-santa/#number-of-comments</comments>
                    <description>To celebrate the festive season, Santa visited Metia’s
offices today. He didn’t come in his traditional attire but his specially-Metia-branded
suit. Besides the usual mugs and chocolates, some extra special gifts include a
pirates hat, a cat scratching poll, a plant-in-a-test-tube and a box of magic
tricks. &#160;The fun never stops when you’ve
got a &#163;10 budget! 
Image 1: James Hardiker, Developer, makes a great Metia-branded-Santa.

Image 2: Rachel Robertson, Senior Developer looks on as Matt Perry, Junior Information Architect unwraps his present. 

Image 3: Tina Saul, Account Director, is happy with her Secret Santa gift. 

Image 4: Paul Nisbett, Delivery QA Manager, receives a box of treats and toys for his two new kittens.</description>
                    <link>/london/monique-pronk/2010/12/our-very-own-metia-branded-santa/</link>
                    <guid>/london/monique-pronk/2010/12/our-very-own-metia-branded-santa/</guid>
                    <pubDate>Wed, 15 Dec 2010 17:03:00 +0100 </pubDate>
                </item>
                <item>
                    <title>How to get a “yes” from your cold calling</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/how-to-get-a-yes-from-your-cold-calling/#number-of-comments</comments>
                    <description>How many cold callers have phoned you today? Marketers often answer the phone to a cold callers, but
rarely dial out. This is because many marketers have a dedicated new business
team or the budget to recruit a professional telemarketing agency to make these
calls for them.&#160;
For marketers, cold calling stops at scripting a 2 minute
spiel and passing it onto another team “to bring in the deals!”. However,
marketers need to be picking up the phone and practicing these scripts on a
sample database. Skipping this step is common but deserves a slap over the
knuckles.&#160;
We test our HTML emails before sending them out, so why don’t we test
our scripts before the calling starts? The answer is that marketers often lack
this experience because we are focusing on the 50 other things on our to do
list.&#160;So to get a yes from your cold calling, start thinking about:

Ask
yourself: “What is my end goal?”.&#160;Do you want to qualify some leads? Do
you have an event you want to promote? Do you have mountains of stock to shift
with a price-cut promotion? Work with your Sales Director to ensure their buy
in, and check that it will get the sales team’s buy in too.
What
frustrates you about cold callers? Is it the non-stop verbal diarrhoea? The
blatant script reading? Write a list of all those annoying things and take them
out of your campaign.
What
makes your call different? A quick survey around our offices found that my colleagues receive 5-8
cold calls a day. So how will your call be different? I turned a recent
campaign on its head: I wanted to generate new business off the back of an
event but I posted the call with a “thank you for visiting our stand” message.
From 28 calls, I got 4 warm leads (which is 14% hit rate, and knocks the socks
of the industry standard of 4%).

I’d be interested to hear how you get a “yes” from your cold
calling – please share and post a comment below.
Monique</description>
                    <link>/london/monique-pronk/2010/12/how-to-get-a-yes-from-your-cold-calling/</link>
                    <guid>/london/monique-pronk/2010/12/how-to-get-a-yes-from-your-cold-calling/</guid>
                    <pubDate>Wed, 15 Dec 2010 09:15:00 +0100 </pubDate>
                </item>
                <item>
                    <title>Clever street marketing by Amnesty</title>
                    <author>Monique Pronk</author>
                    <comments>/london/monique-pronk/2010/12/clever-street-marketing-by-amnesty/#number-of-comments</comments>
                    <description>One of Metia’s Graphic Designers saw this clever street marketing campaign by Amnesty today. This ‘graffiti’ was pictured in Soho, London and certainly got our office talking – which must be music to the ears of Amnesty’s marketing team as many of us clicked through to understand the darker side of the campaign. If you&#39;ve seen some clever street marketing around your way, please add a comment and include a link.&#160;
&#160;



Thanks to Neil Sharp for the photography</description>
                    <link>/london/monique-pronk/2010/12/clever-street-marketing-by-amnesty/</link>
                    <guid>/london/monique-pronk/2010/12/clever-street-marketing-by-amnesty/</guid>
                    <pubDate>Tue, 14 Dec 2010 16:49:00 +0100 </pubDate>
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