John Porcaro |
20 Oct 2011, 11:13 PM
- Tags:
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Content,
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Metia Seattle,
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Metia Group,
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Customer engagement,
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Content Strategy,
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Social,
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Social Media,
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Experience,
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Social media relations,
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Customer Relationship Marketing,
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User experience,
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Customer Advocacy,
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Influence,
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Customer communities,
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Satisfaction
What experience do our customers have with our company? It’s one of the first questions asked when developing marketing plans, and is...
John Porcaro |
6 May 2011, 07:28 PM
Mark Walsh at MediaPost writes an article about an interesting test of Big Brands’ use of Twitter. Sarah McFather at IQ looked at how...
John Porcaro |
15 Apr 2011, 09:10 PM
It’s a dream come true. Facebook Pages gives every marketer a brand new destination for customers! There are no hosting fees, no setup...
John Porcaro |
5 Apr 2011, 10:23 PM
You created a Facebook page, you offered a deal for customers to "Like" the page, and you bask in the glory of Facebook Fandom. Now, even...
John Porcaro |
23 Mar 2011, 10:10 PM
Recently, someone asked me "Why would anyone use Foursquare?" I recall that when I first heard about Loopt around 2006, I had the same...