Customers Don't Like to be Ignored John Porcaro | 20 Oct 2011, 11:13 PM Tags: Content, Metia Seattle, Metia Group, Customer engagement, Content Strategy, Social, Social Media, Experience, Social media relations, Customer Relationship Marketing, User experience, Customer Advocacy, Influence, Customer communities, Satisfaction What experience do our customers have with our company? It’s one of the first questions asked when developing marketing plans, and is... Comments: 0
What Facebook photo changes mean for content Peter Springett | 21 Sep 2011, 12:35 PM Tags: digital, Metia Group, Content Strategy, Metia London, Customer communities Facebook photos just got bigger in every sense of the word. While most people are focusing the top stories feature this week, overnight the photos... Comments: 0
Denmark: Probably the best design in the world Peter Springett | 6 Sep 2011, 12:33 PM Tags: Digital, Metia London, Social, Customer communities, Customer Marketing, Content Strategy, Metia Group, Proof of Concept, Life, Social responsibility I just got back from a trip to Denmark and a quick hop to Malmo in Sweden. It's Design Week in Copenhagen, so I made time to visit the Think... Comments: 0
Google+ Earns a 4 out of 10 (so far) John Porcaro | 15 Jul 2011, 08:42 PM Tags: Social, Customer engagement, Metia Seattle, Social Media, Customer communities, Community Management, Metia Group Proponents for Google+ have been shouting its praises since they made it into the beta as long ago as two weeks. Now that it’s been... Comments: 0
Facebook Can Improve Employee Morale John Porcaro | 14 Jun 2011, 10:42 PM Tags: Social, Metia Seattle, Social Media, Customer communities, Metia Group One of the hidden benefits of Facebook is that it can actually improve employee morale for your organization. We just created a Facebook... Comments: 0