Customers Don't Like to be Ignored John Porcaro | 20 Oct 2011, 11:13 PM Tags: Content, Metia Seattle, Metia Group, Customer engagement, Content Strategy, Social, Social Media, Experience, Social media relations, Customer Relationship Marketing, User experience, Customer Advocacy, Influence, Customer communities, Satisfaction What experience do our customers have with our company? It’s one of the first questions asked when developing marketing plans, and is... Comments: 0
Do Ethics in Business Matter? John Porcaro | 17 Mar 2011, 05:46 PM Tags: Social, Customer engagement, Customer Marketing, Metia Seattle, Customer Relationship Marketing, Microsoft, Satisfaction Today, the Ethisphere Institute named Microsoft (a Metia client) to its list of its 110 most ethical companies, along with T-Mobile, Zappos,... Comments: 0
Project Overview - msdev.com Lizzie Donnachie | 13 Jan 2011, 12:48 PM Tags: Social, Web, Partner & Developer, Metia London, Metia Group, Recruitment, Microsoft, Readiness, Customer engagement, Customer communities, Social media relations, Satisfaction, Research & intelligence, Content, Content services, msdev.com By Chris Belmore There is a lot of debate about the role of agencies in social media: should they help set up the strategy, consult on a more... Comments: 0
Project Overview - Spotlight Lizzie Donnachie | 13 Jan 2011, 12:37 PM Tags: Partner & Developer, Metia London, Metia Group, Microsoft, Customer engagement, Spotlight, Satisfaction, Research & intelligence By Andrew Lane I’m always saying to my wife ‘I can’t remember everything you say to me, I wouldn’t have any room left in... Comments: 1