02 October 2020
As many countries are bracing for a second wave of the pandemic, issue #219 of the Metia Fintech Analyst Report looks at four stories on the emerging opportunities, including how banks can meet new challenges, build resilience and speed the uptake of digital payments in areas like medical claims. We also look at the Japanese approach to open banking, the importance of the right DX platform, and ask if it is time to re-think QR codes for payments.
Aite Group: Making claims payments digital
Medical healthcare payers still remain short of their digital goals – but the ongoing COVID-19 pandemic offers a rare window of opportunity to break the current digital stalemate.
Following a tumultuous year for the banking industry, banks must review their traditional approaches, focus on innovation and respond to the new needs of customers.
This report discusses how COVID-19 is accelerating transformation in global banking, with experts remaining confident that the predicted increase on IT spend in 2021 will strengthen the industry.
As open banking in Japan becomes imminent, we expect to see customers demand more access to and control over their data.
To meet the expectations of customers today, banks must increase digital offerings. Choosing the right digital banking platform to enable this necessitates a strategic approach from CIOs.
Despite the prevalence of near field communication (NFC)-based solutions, QR codes for payments have proven resilient. Could the technology see greater uptake in the post-pandemic world?
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