Fintech Analyst Report - Issue 232

Sarah Mason

06 April 2021

Issue 232 of the Metia Fintech Analyst Report starts with a look at the effects of the pandemic in accelerating B2B e-commerce, in digitising the customer experience, and in meeting the needs of small businesses. It also considers increased interest in how Blockchain can help build trust in industry ecosystems once challenges are overcome. Proposals to strengthen oversight of the US Treasury market, the use of AI in investment management, and the Chartis RiskTech 100 rankings are also covered.

Mercator: The pros and cons of digital acceleration
Financial services firms can find success in the growing B2B e-commerce market. Mercator identifies factors that will help define successful B2B marketplaces as digitalisation continues.

Celent: Tips for fully digitising the customer experience
Three seismic trends are shaping retail banking business and technology requirements. These include changes in consumer expectations, channel utilisation and the competitive landscape.

Aite Group: The pandemic’s effect on small businesses
The uptake of online and mobile banking transactions by small businesses has accelerated dramatically. Banks and technology providers must stay ahead of customer needs to reap the benefits.

IDC: Blockchain sees renewed interest as a result of Covid-19
Blockchain can help provide resiliency and redundancy for vulnerable systems like supply chains, international trade and payments, but some concerns about the technology still remain.

Greenwich: Strengthening the US Treasury Market
Following the market turmoil of March 2020, the SEC has proposed new rules around the functioning of the US Treasury market, including oversight of electronic trading venues.

Chartis: RiskTech100 2021
An assessment of the capabilities of RiskTech vendors worldwide, analysing their operations, strategies and products, and rewarding their achievements.

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