Fintech Analyst Report - Issue 235

Issue 235 of the Metia Fintech Analyst Report how banks and financial institutions embraced new technologies to ensure digital channels and customer experience were maintained during the pandemic. We also see how they might seek to capitalize on lessons learned to thrive going forward. Fraud detection in SMB lending also features, and we discover a technology investment dividend in buy-side trading.

IDC: An analysis of CX in financial journeys

As digital banking solutions become more dominant, IDC analyses customer experience, concerns and engagement with banks and credit unions.

Mercator: The time is now to modernize corporate banking

The success of corporate banks relies heavily on adapting and embracing the latest technologies. Greater adoption of APIs and cloud-based solutions will ensure corporate banks are not left behind.

Celent: Opportunities for payments data monetisation

With squeezed margins and growing corporate expectations around leveraging payments data, banks can no longer afford to neglect investment in this space.

Aite Group: Deterring fraud in SMB lending

SMB lenders have long been a target for fraud, but with the help of technology lenders are fighting back. This report analyses fraud in SMB lending and lenders’ preparedness for detecting fraud.

Omdia: Digital experiences in North American banking

The pandemic increased the importance of technology in banking and financial services. How are North American banks mitigating risk and improving digital experiences in testing times?

Celent: How FIs shift from survive to thrive in the new normal

Following the disruption to regular office life brought about by the pandemic, FIs must seek to implement innovative solutions for remote workforces to ensure business continuity.

Coalition Greenwich: Buy-side trading tech paying off

Following an increase of 7% in front-office trading spend in 2021, the proportion allocated to technology has risen to 41% today producing tangible results.

You can get our weekly Fintech Analyst Report straight to your inbox. Sign up below for the latest fintech reports and views from analysts, institutions and regulators.