20 July 2022
In this week’s newsletter, we discover what the future holds for financial services in the metaverse, how cloud strategies have evolved in Europe, and how identity fraud has affected customer experience across digital channels. We also look at technology trends across the Procure-to-Pay Systems market, see how the world’s top wealth management portals stack up against one another and review the cost of ignoring the potential negative impact of BNPL solutions on borrowers.
Aite-Novarica: Digital experiences placing pressure on insurers
The need for staff augmentation through external IT services providers has risen in recent years due to insurers facing pressure in providing digital experiences to stakeholders. To enhance capabilities, insurers should develop more strategic partnerships with services vendors.
Celent: The importance of data for cash forecasting
As corporate treasurers seek to mitigate increasing market volatility and a looming slowdown, cash forecasting solutions are becoming a vital investment when it comes to enhancing reporting capabilities.
IDC: Cloud services continue to support payments
This report looks at how banks are currently using cloud services for payments processing and what their plans are for the future. Despite some deciding to return to on-premises deployment, most banks see cloud services as the future.
Forrester: What’s next for mobile banking apps?
Today’s clients are becoming more demanding when it comes to the features on their mobile banking apps. This report gives an overview of what customer expectations are likely to be in the coming years.
Cutter Associates: Top client portals in wealth management
Assessing the digital client portals of 15 top wealth managers and private banks worldwide, this report sees how each offering stacks up against peers, going into behind-the-login functionality.
Global Data: Wealth management in Australia
This report examines the Australian wealth and retail savings and investments markets and provides an analysis of the factors driving liquid asset growth.
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