Fintech Analyst Report - Issue 272

Sarah Mason

12 October 2022

In this week’s newsletter, we look at how to improve the experience of corporate banks in the onboarding process, as well as improving customer experience via mobile banking channels. The limits of algorithmic trading are assessed and we discover the importance of research talent for investment firms. The importance of multilateral payments in South-East Asia, key trends in KYC solutions, and an overview of fraud detection solutions also feature.

Forrester: Are US banks meeting mobile demands?
Pressures are mounting on banks to offer more advanced mobile experiences to their customers. In this report, Forrester analyses the mobile banking landscape in the US to see who is meeting demands and who is struggling.

McKinsey & Co: Prioritising onboarding for corporate clients
Although not seen as a high priority by some corporate banks, a smooth onboarding process can be a key customer experience differentiator for corporate clients and drive customer growth.

Kapronasia: Multilateral payment links key to interoperability in SE Asia
The progress of cross-border payments in South East Asia is much further ahead than many other regions. Despite the progress, payments links must move from bilateral to multilateral to achieve true interoperability.

Coalition Greenwich: Research talent crucial to meeting data challenges in investment
Amid continuing fee pressures, market gyrations and investment valuation challenges, firms must make research a top priority, with investment in personnel, technology and data empowering the industry to innovate solutions.

Aite-Novarica: Electronic trading activity stalling
With algorithmic trading potentially reaching its limit, the securities trading industry is under scrutiny. This report asks if the introduction of new capabilities across asset classes or the resolution of regulatory uncertainty will drive additional participation and volume.

Chartis: Key trends in KYC solutions
This report shows the key trends and dynamics in the market for Know Your Customer (KYC) solutions and provides a snapshot of the vendor landscape.

Celent: Vendor overview of fraud detection solutions
A fraud detection system improves the carrier’s loss ratio and enhances customer experience. This report provides an overview of fraud-detection solutions for property-casualty insurers.

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