Fintech Analyst Report - Issue 290

Sarah Mason

15 March 2023

In this week’s newsletter, we explore why the Asia-Pacific region is primed to be a leader in the Web3 movement and how Singapore avoided the fintech funding winter. We also take a look at the challenges of using AI and machine learning in fraud management and the key vendors optimising electronic trading. Meanwhile, alternative data continues to flourish among institutional investors, consumers are flocking to digital banking services, and AI automation is reshaping the face of the property/casualty space. 

Celent: The promise of ChatGPT for augmenting CX in online banking With digital banking maturing, improved chatbots will drive new, more effective customer engagement which could mean more investment in data science and personalised user journeys.

Cutter Associates: The potential of outsourcing to transform the investment industry
With operating models requiring transformation across the investment industry, outsourcing solutions can offer quick wins. The success of this model will rely on selecting partners that align with organisational goals.

Aite-Novarica: Core technology investment overview for the insurance industry
This report examines the investments insurance firms are making in core systems related to the property and casualty and life, annuities and benefits markets.

Forrester: The importance of business capability maps for retail banks
Capability maps help to establish how a bank’s architecture will help it to achieve its goals. Collaborative strategy ideation with a focus on design is crucial. 

Forrester: India’s budget for 2023 and its impact on financial services
India’s aspirational budget for 2023 presents a forward-looking picture of how the government wishes to energise the financial services and fintech ecosystem.

Javelin: It’s all about trust for digital bankers
With some customers still reluctant to adopt digital and mobile banking channels, financial institutions must seek new opportunities to encourage engagement. Where trust is an issue, raising cybersecurity awareness is key.

Aite-Novarica: How DORA will strengthen Europe’s financial sector
DORA is an information and communications security framework created by the EU that ensures the financial sector can withstand cyberattacks. This blog examines how the framework will be applied and the organisations it will affect.  

You can get our weekly Fintech Analyst Report straight to your inbox. Sign up below for the latest fintech reports and views from analysts, institutions and regulators.

Weekly Fintech Analyst Report

Read our regular newsletter to stay up-to-date on the latest analyst reports. We cover all the analyst firms tracking fintech and financial IT topics.

Follow @MetiaFintech

Obsessed with the convergence of banking, fintech and tech? We share breaking news. Connect and chat via @MetiaFintech.