Fintech Forward Newsletter - Issue 1

Liz High

11 July 2024

Welcome to the first edition of Fintech Forward, a bi-weekly newsletter sharing news and opinions from industry experts, emerging marketing innovations, and interesting data generated from Metia's always-on digital data stores. We’ll also be shining a light on the fintech disrupters we should all be watching. Enjoy!

Artificial Intelligence: Can we bank on an equitable revolution?

According to McKinsey, generative AI has the potential to deliver new value to banks in the range of $200 billion to $340 billion, or the equivalent of up to 15% of operating profits, through increased productivity and optimized knowledge sharing. AI promises to revolutionize everything from fraud detection to customer service, enhancing efficiency and personalization. Yet, this transformation remains challenging—chief among concerns are ethics and transparency. This is where fintechs can help play a pivotal role in ensuring that an AI future is crafted in financial inclusivity and innovation, reshaping the banking landscape to be more efficient, secure, and customer-centric. The revolution is imminent, but collaboration will be key to its success.

Video: Money20/20 Europe 2024: Banking with Responsible and Generative AI

What does a Labour government mean for financial services in the UK?

Following a landslide victory for the Labour party, Chris Skinner rightly asks what this means for the financial services sector. He highlights Labour’s plans in six areas covering sustainable finance, embracing innovation and of course, AI.

Celent: Challenges faced when developing GenAI solutions

Banks must experiment with and implement GenAI use cases, but should prioritise selectively, consider human capital costs, and manage short-term technical debt.

Why AI-led transformation in banking is stalling

With recent research from McKinsey indicating that only 30% of banking digital transformation initiatives have succeeded, ROI for AI investments is clearly lacking. Banks must pay equal attention to organisational, cultural and change management strategies to turn the tide.

Top tip

Metia’s Live Digital Data Store

Our data shows that traditional sizzle reels and dry demos don’t cut it anymore. B2B buyers like content that takes them on a journey. Think episodes, think limited series, think of video content built to browse, and to binge.

Event

Fintech World Forum 2024

Exploring fintech payment opportunities, the future of fintech with AI and blockchain, fraud and cybersecurity in fintech solutions.  

Video

The future of AI in financial services

Here, Liz High, Metia’s Financial Services Practice Lead takes us through the ‘Making AI Business Critical’ report at the Fintech B2B Marketing Communities ‘Demo Day’ event.

New Report

Making AI Business Critical

Read Metia's new report to reveal how using proprietary data and analysis methodologies can uncover a new narrative that will help fintech marketers reposition AI as a business critical tool rather than a concept or promise.