Fintech Analyst Report - Issue 217

Sarah Mason

15 September 2020

Issue #217 of the Fintech Analyst report focuses on payments – looking at the move to digital and changing customer behavior for card and mobile payments, as well as key trends in corporate payments. We also look at how technology is helping global financial services organisations fight financial crime. Finally, we consider the rise of cloud, advances in fintech and the case for voice assistants in financial services.

Aite: The modern digital card experience

Disruption in U.S. card programmes is accelerating, and technology issuers and challenger banks are launching new digital products with functionality that legacy issuers are years from offering.

Mercator: Credit card products in the new normal

COVID-19 has made the job of lenders more complicated and prompted a change in behaviour amongst cardholders. This report highlights the shift in credit and debit patterns.

GlobalData: Trends and challenges in mobile payments

The challenges for mobile payments firms today are numerous and complex, but the market continues to grow rapidly. Understanding where the opportunities lie over the next few years is essential.

Celent: Top trends in corporate payments

With corporate payments rapidly evolving, Celent experts explore developments they have seen over the past 12 months.

Aite Group: Financial crime case management

Global financial organisations are dedicating billions to detecting and preventing financial crime. Financial crime case management solutions are critical to the efforts of fraud and AML departments.

Celent: The cloud and advances in fintech

Celent experts dive into the how cloud adoption is taking shape in financial services across capital markets, corporate banking, retail banking, risk and compliance, wealth management and insurance.

Forrester: Use of voice assistants in finance

Despite AI evolving at speed, use cases for voice assistants in financial services are limited. Firms should be wary of pushing for the tech before their systems and customers are ready.

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