Fintech Analyst Report - Issue 227

Sarah Mason

23 December 2020

Issue 227 of the Metia Fintech Analyst Report looks at the challenges and trends facing financial services from retail banking to lending, merchant payments and wealth management.

Gartner: Trends shaping the future of finance

Digital technologies are key to accelerating innovation, enabling leadership, and bolstering strategy. CFOs should be aware of those that have the power to transform business models and processes.

Celent: Technology priorities for retail banks

After a challenging year that forced banks to react at pace and reconsider business roadmaps, technology strategy priorities for the year ahead must be established.

Aite: The rise of digital banking

Banks are under pressure to build experiences that make a difference to the lives of customers. How can they move from being transaction platforms to engagement platforms?

IDC: Modernising digital lending

The urgent need for expanded credit due to the pandemic, is forcing institutions to reprioritise lending transformation to survive this crisis and avoid the next one.

Mercator: Outlook for merchant services in 2021

The accelerated pace of online sales growth brought on by the pandemic has been like five years compressed into one. How should merchants and their payments partners prepare for 2021?

Forrester: Future-proofing revenues through financial wellbeing

Financial wellbeing and sustainable finance go hand in hand. Driving customer engagement, creating new value and future-proofing revenues are some of the benefits of a successful strategy.

Aite: Wealth management growth

The US wealth management industry experienced many changes in 2019 and despite the Covid-19 crisis, US firms have performed well during the first three quarters of 2020.

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