Fintech Analyst Report - Issue 228

Sarah Mason

29 January 2021

Issue 228 of the Metia Fintech Analyst Report looks at the pressure on buy-side firms and the rise of new outsourcing and partnership models. It also looks at a number of reports on digital transformation in banking, including developments in APAC, and the importance of the customer experience, ending with Gartner’s view on the priorities for finance leaders in the year ahead.

Celent: Buy-side ‘as a service’

Investment management firms are under pressure. Many are trying to manage operational and regulatory demands in a cost-effective way by shifting to outsourced models.

Aite Group: Buy-side operating models

What are the benefits of ‘closer’ partnerships between front-to-back office portfolio management system providers and the major asset servicing players? How will operating models look in 10 years?

Forrester: A roadmap for digital banking

A dynamic and iterative digital banking roadmap is essential in allowing banks to change direction when unforeseen circumstances emerge. Bank leaders need to be flexible as they plan for the year ahead.

Kapronasia: Fighting financial crime in APAC

With face-to-face meetings significantly reduced, a greater challenge arises for financial institutions as they try to keep up with fraudsters and money launderers.

Forrester: Transforming the customer experience

To reap the benefits of better CX, companies must make effort to invest in areas such as technology and professional services. But how do they measure the cost and results of such investments?

Gartner: Priorities for finance leaders

As the year kicks off, it is important for CFOs and finance leaders to note their priorities for the year. Gartner surveyed over 300 finance leaders to find out what is top of their agenda for 2021.

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