10 November 2022
In this week’s newsletter, we begin with a look at a rise in financial crime across the globe, assessing the factors driving AML solutions in APAC and the prevalence of first-party fraud chargebacks in the UK and US. We find out what’s in store for retail banks in 2023, discover why financial institutions need to up their direct deposit solution offerings, and learn why CRM systems are due a rebrand. We also uncover the imperative of data for buy-side firms and explore the findings of Cutter Associates’ benchmarking study on Performance Measurement and Attribution.
Forrester: Focus on anti-money-laundering in APAC
Demand for anti-money-laundering solutions in APAC has risen following the increased use of cryptocurrencies, post-pandemic supply chain disruptions, and rapid transition to digital business models.
Aite-Novarica: Protecting FIs and merchants from fraud
UK and US FIs and merchants are experiencing a rise in first-party fraud chargebacks, meaning the fight against fraudsters is getting harder. This report looks at trends in first-party fraud and potential approaches to address the issue.
Javelin: Rising competition in direct deposit solutions
Consumers are increasingly mixing and matching financial service solutions, turning the traditional outlook on direct deposit on its head. FIs will need to innovate fast to keep up with fintech and neobank challengers.
Coalition Greenwich: The data imperative for fixed-income investing
According to a recent study, 77% of buy-side firms employ a mix of fundamental and qualitative investment methodologies and want better data analysis tools.
Celent: Trends in retail banking
Celent summarises the key technology trends and priorities for retail banks in 2023 covering the five key areas of: customer engagement and experience, payments, digital transformation, open ecosystems and lending.
Cutter Associates: Performance Measurement and Attribution practices benchmarked
This Cutter Benchmarking study on Performance Measurement and Attribution (PMA) explores the systems, processes and organisation that are essential to accurately calculate performance and effectively publish results for internal and external consumers.
Aite-Novarica: CRM systems due a rebrand
CRM systems have grown into a key element of nearly every aspect of the client journey in wealth management. When considering a CRM system, wealth managers must look at their fundamental needs: connectivity, actionability, scalability and extensibility.
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