Fintech Analyst Report - Issue 317

Sarah Mason

30 May 2024

In this week’s newsletter, we take a look at the advent of Cards-as-a-Service and the sector’s key players, as well as the disrupting power of AI in insurance and in providing financial advice. The evolution of wealth management, driven by advancements in software development, is also explored and we discover the key factors shaping the investment landscape. In 2024, the problem of legacy banking technology remains a hindrance for innovation, as we discover with Celent’s latest report, and we consider the problem of paper cheques in today’s financial ecosystem.

Javelin: An overview of Cards-as-a-Service offerings 
CaaS platforms help banks with critical services associated with card programmes including issuing, processing, risk and liquidity management. This report identifies the differences between CaaS providers and where it overlaps with BaaS.  

Datos Insights: AI imperatives for leadership in the ever-evolving insurance landscape  
Leaders in the insurance industry face a complex regulatory environment and must grasp AI's significance. As AI advances across insurance functions like underwriting and fraud detection, companies need a robust understanding and strategy to navigate its impact effectively.

Celent: Consumers show interest in using GenAI for financial advice 
With consumers believing GenAI will meet their needs better than human advisors, wealth management firms must adapt to changing preferences. However, accuracy and trust remain challenges. 

Datos Insights: Goals-based investing  
Recent advancements in software applications are paving the way for a significant transformation in the wealth management industry, particularly when it comes to supporting goals-based investment strategies. This evolution will reshape how financial advisors approach investment management and client engagement. 

Cutter Associates: Investment Risk Management 
Since Cutter’s 2020 Investment Risk survey, the investment landscape has shifted due to COVID-19, geopolitical issues, and inflation, alongside new risks like climate change. Alternative asset management within multi-asset class models have also emerged.  

Celent: The state of bank modernisation  
Celent’s 2024 survey shows global bank IT budgets rising, but inflation and legacy system maintenance erode these funds. Currently, 61% of budgets are for daily operations, leaving only 39% for innovation. This trend could hinder future technology and product development in banks.  

Javelin: Eliminating outdated paper cheques 
Paper cheques have slow delivery, are susceptible to fraud, environmental harm, high processing costs and harm payee liquidity. With 92% of organisations still accepting them, it is taking time to move away from outdated financial practices. 

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